How can we help?

Open a ticket and get a unique ticket number to track progress and replies online.

Setting up an extension? Browse the setup guides: installation, settings and troubleshooting for Joomla 4, 5 and 6.

Open a new ticket

Every request gets a unique ticket number so you can follow progress and replies online.

Open a ticket

Check ticket status

Already submitted? Use your ticket number and email to see responses and the full history.

Check status

Documentation

Setup guides for every JoomlaX extension. Installation, settings, and troubleshooting for Joomla 4, 5, and 6.

Read the docs

How support works

  1. Open a ticket with a valid email address. It's required to submit.
  2. You get a unique ticket number for your request.
  3. Track progress and replies online. We keep the full archive and history of your requests.
We reply within 24 hours.

Before you open a ticket

Many setup questions are answered in the documentation, with installation, settings, and troubleshooting guides for each extension.

Go to documentation

Please Wait!

Please wait... it will take a second!